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Common questions
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Do you see live dolphins in the center?No. An adult escort means a person 18 or older only.
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For what ages is the visit to the center intended?Yes. We adhere to the defined ages, and this in order to create an enjoyable experience, which is suitable for the specific age group. The tours are not suitable for children under the age of three (entry with infants will not be allowed, except in exceptional cases, and by prior arrangement).
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Do you adhere to the defined ages for the various routes?Yes. We adhere to the defined ages, and this in order to create an enjoyable experience, which is suitable for the specific age group. The tours are not suitable for children under the age of three (entry with infants will not be allowed, except in exceptional cases, and by prior arrangement).
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Does a private visit also require prior coordination?At this point the center is only partially accessible to those with special needs. You should contact us about this.
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How do you coordinate a visit?No. As of today we do not work with any club.
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How do you get to the center?Yes. The price is the same for an adult and a child. When booking the places on the tour, it is important to specify the total number of participants (adults and children).
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Does an accompanying adult have to have a card?Yes. The price is the same for an adult and a child. When booking the places on the tour, it is important to specify the total number of participants (adults and children).
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What is meant by adult escort? Can an adult chaperone be a 12 year old sibling?No. An adult escort means a person 18 or older only.
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What is our cancellation policy?At this point the center is only partially accessible to those with special needs. You should contact us about this.
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Do you have any ticket offices for the "Chevre" / "Policemen's Funds" club?"No. As of today we do not work with any club.
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Is the center accessible to people with special needs?At this point the center is only partially accessible to those with special needs. You should contact us about this.
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